Returns & Exchanges

At SofaSofa, we want you to be completely satisfied with your new home comfort, which is why we offer a 30-day trial period on all our furniture pieces. If your selection isn't the perfect fit for your living space, we provide a streamlined return process to ensure your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Log into your account or contact our customer care team within 30 days of delivery to start your return or exchange process.

• 2.
  Prepare for Collection

  Ensure the item is in its original condition and securely wrapped; if you no longer have the original packaging, let us know so we can provide alternatives.

• 3.
  Schedule a Pickup

  Our specialized furniture couriers will contact you to arrange a convenient time to collect the item directly from your home.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned item, we will process your full refund or store credit within 5 to 7 business days.